ATech has an extremely strong team and capability to deliver superlative e-support solutions. It integrates existing applications to handle web based transactions. Armed with excellent domain knowledge of the workings of e-business and a sound technical expertise in Microsoft and Java platforms ATech offers Online Chat Support Services.
ATech enables online businesses to communicate with Internet users in real time. The company has created a framework that includes round-the-clock technical support and problem resolution for online customers and computer hardware, software, peripherals and Internet infrastructure manufacturing companies.
- Real time textual conversations.
- Page push, “pushing” a web page onto the – customer’s screen.
- Immediate scheduled call back request.
Advantages of outsourcing E Support Services:
- Improved connectivity.
- Higher rate of growth for the client company.
- Better knowledge management.
- Personalized responses.